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I'm too cold, what can I do?

What steps to follow if you are too cold and not comfortable in your home, when there isn't enough heating

Written by Alex Nelson
  • Use Boost in the app to temporarily raise the temperature. Swipe the heating card right, or use the Boost button on the heating tab. It runs for one hour then reverts automatically — tap ✕ to stop it early.

  • If you find yourself needing to boost often, we recommend adjusting your heating schedule by increasing the set point.

  • Make small changes of 1°C at a time and see how it feels, so you can find your most comfortable temperature without overshooting.

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