During this time, the Havenwise algorithms learn how your home heats up and cools down. It's trying to build an accurate model of your home, so your heat pump can operate in the most cost-effective way after the learning phase.
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While the learning phase is ongoing we use a safe, reliable strategy to keep your home comfortable. We're monitoring the outside temperature and adjusting the operation of the heat pump accordingly, and we're keeping an eye on your room temperature too. If you were previously running your heat pump on weather compensation, this type of operation will be familiar to you.

It is possible that Havenwise doesn't exactly follow your temperature setpoints during this initial phase. That is normal, and it will be resolved once the learning phase is complete.

If at any point during the learning phase you're too cold, you can use the Boost button in the Havenwise app. The boost feature activates your heat pump quickly (and for a limited period of time) to work a bit harder and bring your home back to a comfortable temperature. Alternatively you can increase your heating setpoint in the Havenwise app.

The learning phase lasts for about 2 days on average, but it can last shorter or longer. You will see an indication in the Havenwise app when your heat pump is going through the learning phase. This will disappear when the learning phase is done.