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Getting started, managing and quitting the trial

How to sign up, what to expect when the trial begins, how to leave, and what you can and can't change during the trial.

Written by Sam Bates

How do I sign up?

To access the flex trial, click the link in your invite email. This link is unique to you and won't work for any other users.

Do I need to change anything in the Havenwise app?

No, you don't need to change anything in the Havenwise app. We will continue to follow your existing schedules and settings.

How will I know when the trial begins?

You will receive an email from the team when the trial commences. We currently plan to begin the trial on {ENTER DATE}.

How can I leave the trial after it has begun?

To leave the trial, email [email protected] with the subject line "Flex trial cancellation"

Can I disable tariff optimisation during the trial?

No, you cannot disable tariff optimisation during the trial.

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