If your heat pump needs servicing, you can temporarily turn off Havenwise optimisation.
Go to User Profile → Disable Havenwise Optimisation.
Once the installer has finished, don’t forget to turn it back on.
Do I need to prepare anything when my installer comes to service my heat pump?
What to do if an engineer or technician is visiting to service your heat pump
Written by Asma Mohamoud
Updated yesterday