Havenwise

If your heat pump needs servicing, you can temporarily turn off Havenwise optimisation.

Go to User Profile → Disable Havenwise Optimisation.

Once the installer has finished, don’t forget to turn it back on.

- Go to User Profile → Disable Havenwise Optimisation.
- Once the installer has finished, don’t forget to turn it back on.

What to do if an engineer or technician is visiting to service your heat pump

Do I need to prepare anything when my installer comes to service my heat pump?

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