Havenwise

How does Holiday Mode work?

What to do if an engineer or technician is visiting to service your heat pump

Do I need to prepare anything when my installer comes to service my heat pump?

Can other people in my household use the Havenwise app?

Where to set and edit the tariff that is linked to your Havenwise account, that will be used for optimisation and cost calculations

How do I set and change my tariff connected to Havenwise?

Changing the theme and colours of the Havenwise app

Asma Mohamoud

Alex Nelson

Henri Casteleyn

Guides for users when using the Havenwise mobile app to control their heat pump

Using the Havenwise app

Setting an appropriate heating schedule in the Havenwise app to maintain comfort

How do I set a good heating schedule?

How does the heating boost work?

Explaining the meaning behind the wording on the heating status card

What does the status "heating is ready" mean?

How to use the Havenwise app to heat your home

Heating

Setting an appropriate hot water schedule in the Havenwise app so you don't run out of hot water

How do I set a good hot water schedule?

How does the hot water boost work?

How to create a hot water reheat functionality in the Havenwise app.

How can I ensure there is hot water available all the time?

How to use the Havenwise app for hot water

Hot water

Explaining the available performance stats for the heat pump for energy usage, cost, and COP

How do I see how much my heat pump costs to run?

How users can access more data on their heat pump

Can I see more data than what is available in the Havenwise app?

Reasons for missing COP data on the performance stats page

Why is the COP not showing in my performance stats?

Information about the performance stats in the Havenwise app

Performance statistics

Create a custom design with text, images, and links

Back to Havenwise website

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