Skip to main content

Mitsubishi: How to disconnect from Havenwise

Want to stop using Havenwise? Here's what you have to do

Written by Sam Bates
Updated today

Disconnecting your Mitsubishi heat pump from Havenwise is simple by following the steps below.

Step 1: Disable Havenwise in app

  1. Navigate to Havenwise settings by clicking on the cog at the top right-hand side of the screen

  2. Tap the dropdown under the heading "Havenwise optimisation"

  3. Disable Havenwise by selecting "Off"

Step 2: Return your heat pump to its original settings

These settings vary depending on how you had your heat pump set up before using Havenwise. For most people, there are two important steps to take:

  1. Return the controller to timed mode

  2. Restore your previous schedules, either on the controller or in the MELCloud app

Did this answer your question?