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How do I set and change my tariff connected to Havenwise?

Where to set and edit the tariff that is linked to your Havenwise account, which we use optimise your heat pump and calculate costs

Written by Alex Nelson

We are currently migrating to a new tariff service. This is a phased roll out for existing users first, happening in stages. If you're a new user and your tariff isn't currently supported, please reach out to the Havenwise team and we can give you early access.

Setting and changing your tariff

Open the Havenwise app > go to Home > tap the cog in the top right to enter settings > Scroll down > Under "Tariff", tap the name of your current tariff > Choose a new tariff on the following screen

Known issues

1) Sometimes the back button doesn't work. If you need to go back to edit something, but can't, then complete and save with any tariff, then click the edit button.

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