Havenwise

Explaining the available performance stats for the heat pump for energy usage, cost, and COP

How do I see how much my heat pump costs to run?

How users can access more data on their heat pump

Can I see more data than what is available in the Havenwise app?

Reasons for missing COP data on the performance stats page

Why is the COP not showing in my performance stats?

Why is running a heat pump cheaply so different to running a boiler?

When is it cheapest to run my heat pump?

Making sense of COP and how it varies throughout the year

Why is COP lower during summer?

Noticed a lower Coefficient of Performance (COP) in the Havenwise app than you expected? This article helps you work out what's going on.

Why is my COP low and what can I do about it?

Where to set and edit the tariff that is linked to your Havenwise account, which we use optimise your heat pump and calculate costs

How do I set and change my tariff connected to Havenwise?

Henri Casteleyn

Sam Bates

Alex Nelson

How to see how your heat pump is performing

Performance, costs & stats

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