Havenwise

How to get started downloading and installing the Havenwise app on your mobile device

How do I get the Havenwise app?

How to set up a Legionella (disinfection) cycle in the Havenwise app, if you would like one.

Can I set up a Legionella cycle in the Havenwise app?

What is the "learning phase"?

Setup guide for third-party thermostats and thermostatic radiator valves

Configuring 3rd party thermostats and smart TRVs for Havenwise

Asma Mohamoud

Alex Nelson

Matthew Ferry

Everything you need to know to get the most out of Havenwise

Setting up Havenwise

What should my Mitsubishi controller be set to?

Mitsubishi setup

The controller settings that must be set for Vaillant heat pumps for Havenwise to work

What should the Vaillant controller be set to?

“Gateway serial number not valid” error during Vaillant onboarding

Vaillant setup

How to setup the physical Samsung controller to work with Havenwise

What should my Samsung controller be set to?

Specific guides to setup a Samsung with Havenwise

Samsung setup

Where to order a Shelly temperature sensor

Where can I order a Shelly temperature sensor?

How to setup a Shelly temperature sensor and then connect it to Havenwise

How do I connect the Shelly temperature sensor?

Positioning the Shelly temperature sensor and the ideal location

Where should I put the Shelly temperature sensor?

I already have thermostats such as Hive or Heatmiser. Do I still need a Shelly?

How often does the Shelly temperature sensor update?

Henri Casteleyn

Where you an extra temperature sensor, we send out a Shelly device

Shelly temperature sensor setup

Create a custom design with text, images, and links

Back to Havenwise website

Find answers and get help from Intercom Support and Community Experts

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