Havenwise

Sam Bates

Alex Nelson

Troubleshooting

What to do if the temperature on your Shelly temperature sensor appears not to be updating

Why is my Shelly temperature sensor not updating?

My Shelly is offline, how do I get it back online?

What should I do if my Shelly is faulty or damaged?

Why is the Shelly showing a different temperature to my other thermostats?

Shelly issues

My heat pump lost connection to the internet. What should I do?

Ensuring the heat pump is connected to Havenwise

Why do I see an offline warning in the Havenwise app but my heat pump is online?

Fix problems with connecting to Havenwise

Connectivity issues

What to do when the app crashes or stops working.

What should I do if the Havenwise app stops working or crashes?

A list of known issues, problems, and confusion areas with Havenwise. The team will be actively working on some of these to improve them

Known issues

App issues

Create a custom design with text, images, and links

Back to Havenwise website

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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